This weekend, Saturday 11/22/2008, we have a scheduled outage.Â Some customers are going to receive the following text.Â Just to make sure that everyone has a chance to know what is happening, here is an update.
If you don’t hear from us in the next 24 hours, then your account is not effected.
Dear eBoundHost Customer,
This upcoming Saturday night, November 22nd, 2008, the server which hosts your account is scheduled for maintenance.Â The service window is between 9pm (21:00) and 3am (03:00) with an actual expected outage of 30-60 minutes.Â This impacts, shared hosting, vps and dedicated hosting customers.Â All times are in the Central Time Zone, GMT -6.
Over the past few weeks some servers have been upgraded in anticipation of this event.Â We appreciate your patience through this final scheduled outage.Â After this maintenance window, we do not foresee any more wide ranging outages, only the occasional kernel upgrade which requires a quick reboot.
Due to phenomenal growth in the past two quarters, we are upgrading hosting facilities.Â This will allow us to provide faster throughput, lower network latency and ability to scale with demand.Â Additionally, our equipment is being consolidated into a formation that will make it more resilient to power failure and less susceptible to overheating.Â In a nutshell, things are getting even better.
As always, it is recommend that you keep a full backup of your entire account, including website, email and database.Â We provide excellent tools for backing up your account, check your control panel.Â Data loss is not anticipated but you can never have too many backups!
Over the years, I've dealt with many companies. None come close to equaling the service and price offered by eBoundHost.
I came to eBoundHost after a very bad experience with a so called "big boy" - you know one of those places you are only a number. I have been a satisfied customer for more than 4 years now. The support is second to none.
eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.
Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.
SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.
From using your hosting services for dozens of web clients and appreciating your wonderful customer service (all the while enjoying spending my meaty affiliate checks), I look forward to growing with you and watching you evolve surely and steadily into a powerhouse of a force to be reckoned with for your competitors. In an overcrowded abyss of hosting providers it is an absolute MUST to stand out above the crowd if you want to claim your stake and play with the big boys. Period. All I can say is this...Look Out World - GAME ON!!!
Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with friendly, courteous and professional.
Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.
eBoundHost is the best. I have dealt with many hosting providers over the last 10 years. eBoundHost surpasses them all. Absolutely the highest level of quality service anywhere. Do yourself a big favor and sign on with eBoundHost.
Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!
Every time I have contacted my host provider. They have responded with speed, courtesy and accuracy they are professional and a joy to work with.
1) Their technical support people are always available to help with questions. 2)Server and network speed excellent. 3)Everything works great. 4)I highly recommend them!!!Thank you.
I have worked with many hosting companies over the course of my years in the website building and design business. I can say with certainty that eBoundHost.com is among the elite companies. I would and have recommended them to anyone.
eBoundHost provides the very best service I've experienced in hosting. It takes less than 24h to get an answer to any question. They're great.
Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.