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Final maintenance window

This weekend, Saturday 11/22/2008, we have a scheduled outage.  Some customers are going to receive the following text.  Just to make sure that everyone has a chance to know what is happening, here is an update.

If you don’t hear from us in the next 24 hours, then your account is not effected.

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Dear eBoundHost Customer,

This upcoming Saturday night, November 22nd, 2008, the server which hosts your account is scheduled for maintenance.  The service window is between 9pm (21:00) and 3am (03:00) with an actual expected outage of 30-60 minutes.  This impacts, shared hosting, vps and dedicated hosting customers.  All times are in the Central Time Zone, GMT -6.

Over the past few weeks some servers have been upgraded in anticipation of this event.  We appreciate your patience through this final scheduled outage.  After this maintenance window, we do not foresee any more wide ranging outages, only the occasional kernel upgrade which requires a quick reboot.

Due to phenomenal growth in the past two quarters, we are upgrading hosting facilities.  This will allow us to provide faster throughput, lower network latency and ability to scale with demand.  Additionally, our equipment is being consolidated into a formation that will make it more resilient to power failure and less susceptible to overheating.  In a nutshell, things are getting even better.

As always, it is recommend that you keep a full backup of your entire account, including website, email and database.  We provide excellent tools for backing up your account, check your control panel.  Data loss is not anticipated but you can never have too many backups!




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I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.

Jason Maggard

Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.

Keval

Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.

Dries J

I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.

Shannon I

GREAT customer service and tech support, with professional, yet personable service.

J. Bitner

eBoundHost.com has the best customer service in ANY industry. Their support staff answers phone calls and emails immediately and they have time and time again gone over and above their responsibilities to make sure I am taken care of and that my clients are happy. I have many websites hosted here from small business to corporate level and have dealt with many hosting companies in the industry and eBoundHost.com is by far the BEST hosting provider there is. Great prices, great service, great hosting packages, and a killer reseller program! THANK YOU AGAIN :)

Shannon

Over the years, I've dealt with many companies. None come close to equaling the service and price offered by eBoundHost.

Jerry Stark

EXCELLENT across the board, super quick reply to questions (about 15-30min). Outstanding! Loads of features, excellent price! Loads of space and bandwidth!

Beau B.

Awesome Service And Excellent Customer Service!

Cory Farbman

I have worked with many hosting companies over the course of my years in the website building and design business. I can say with certainty that eBoundHost.com is among the elite companies. I would and have recommended them to anyone.

Jim Nickerson

Every time I have contacted my host provider. They have responded with speed, courtesy and accuracy they are professional and a joy to work with.

P. LaGambina

Excellent response to questions and issues. Fabulous uptimes. Personable tech support.

Lisa Cowan

There is not a place on this Planet that you can get better service, support or hosting!

Pat

Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.

Jason M

I came to eBoundHost after a very bad experience with a so called "big boy" - you know one of those places you are only a number. I have been a satisfied customer for more than 4 years now. The support is second to none.

Gary Hutchison

SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.

EG Pursley

I was just looking over our emails and adding up how much time you guys have taken to get me squared away with my new eboundhost account. I can't tell you what a relief it is to have fast, dependable hosting and the kind of immediate support I've gotten from you, after having struggled with a sub-standard host for years. eboundhost has, in the short time I've been with you, already saved me hundreds of dollars of billable time. My thanks.

Bart W

eBoundHost provides the very best service I've experienced in hosting. It takes less than 24h to get an answer to any question. They're great.

Fabien Papleux

eBoundHost is really the best hosting service in today's marketplace. Fast and efficient customer service with excellent IT knowledge. Good price and many bundled extra options. Highly recommended!

Goran Paunovic
Artversion Creative Agency

No better web host on the market! Support is second to none.

Roger Hamilton

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