ExperienceHawaii.com is one of the leading agencies in the tourism industry of the Hawaiian Islands. They can help you find and book Hawaii’s finest tours and activities instantly. Every one of their 300+ activities is rated 4 stars or higher on TripAdvisor and Yelp. With agents available everyday 8:00 AM-7:00 PM (Hawaii Time) to take any reservations via email, phone, and IM, they’re here to help fellow travelers plan their ultimate vacation to the beautiful islands of Hawaii.
Chad Kahunahana (ExperienceHawaii.com General Manager) was faced with the need to boost conversions and sales through his e-commerce channel. He partnered with eBoundHost to engineer a custom hosting environment (JetRails™) that changed the online visitor experience forever.
It took 4.0276 seconds on average to reach the first byte of data and 14.7096 seconds to load a page with minimal web traffic. Category and product pages took over 40 seconds to load during peak hours, and web visitors were leaving the site because it was too slow.
Time to First Byte and Load Times were reduced to 0.2706 seconds and 7.2946 seconds respectively. Even with 200+ concurrent visitors, the site responds without hesitation.
“A faster site has definitely increased our sales. It was a no brainer because I didn’t have to do anything; they did all the work for us. I have zero regrets & have been happy ever since we moved to eBoundHost. Our online revenue has gone up 600% since March 2015. We couldn’t have achieved it without eBoundHost.”
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Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!
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