Earlier this week, the Mozilla Foundation put out an announcement that distills to this:
To be more specific, Mozilla will no longer focus on developing innovations for Thunderbird but will keep it safe and stable … Mozilla will also provide all the infrastructure required for new, community-developed features to be integrated in upcoming Thunderbird releases.
In a nutshell, they are announcing the retirement of Thunderbird. Citing the reason of the project not being their “top priority,” which, in plain English means they lost the war to Gmail & Co on the mail side and they are going to focus like a laser so the same thing won’t happen on the browser. As of June 2012, Firefox holds 30% less market share than Google Chrome and is losing ground quickly.
Contrary to popular belief, open source software is just as expensive to develop as any commercial product, but the costs come in different ways. The same, professional high quality programmers, spend weeks and months contributing their code to a versioning repository where it’s reviewed, QA’d and then released. This is the same intense and expensive process as followed by Microsoft, Google, Apple and any other large development house. Sometimes these coders are working for a corporation with their full time being devoted to a single project, sometimes they are working out of their basement as unpaid volunteers. The Mozilla Foundation is no longer participating in this effort which means the open source world just lost an important ally. Thunderbird has been under the Mozilla umbrella since inception and it’s not likely that the OSS community will keep it going. Of course bug fixes and security patches will be available for some time but the writing on the wall is clear.
Which is pretty sad for users like us who are not using gmail or webmail interface and require a fast and flexible IMAP application to plow through a 10GB mailbox at local application speed, keyboard shortcuts and unrivaled ease of use.
However, time moves on and we need to look ahead. The IT landscape is littered with the remains of indispensable applications like ACT!, Eudora, Google Wave and others that had a sizable following at one time.
We’re currently considering other options like Mac Mail and Outlook Express to recommend to our customers, and we’d love to hear what you’re using.
Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.
SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.
Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!
eBoundHost is really the best hosting service in today's marketplace. Fast and efficient customer service with excellent IT knowledge. Good price and many bundled extra options. Highly recommended!
I have worked with many hosting companies over the course of my years in the website building and design business. I can say with certainty that eBoundHost.com is among the elite companies. I would and have recommended them to anyone.
eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.
Over the years, I've dealt with many companies. None come close to equaling the service and price offered by eBoundHost.
Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with friendly, courteous and professional.
I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.
Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.
eBoundHost provides the very best service I've experienced in hosting. It takes less than 24h to get an answer to any question. They're great.
EXCELLENT across the board, super quick reply to questions (about 15-30min). Outstanding! Loads of features, excellent price! Loads of space and bandwidth!
Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.
I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.
1) Their technical support people are always available to help with questions. 2)Server and network speed excellent. 3)Everything works great. 4)I highly recommend them!!!Thank you.
I'm Stan Bogdashin, a customer of your hosting company for the past 2 years. Our company provides web design, development and Search Engine Optimization (SEO) services. Want to thank you for helping us by providing great hosting seamless support - this is why I continue to recommend you and don't use anyone else for hosting!
eBoundHost.com has the best customer service in ANY industry. Their support staff answers phone calls and emails immediately and they have time and time again gone over and above their responsibilities to make sure I am taken care of and that my clients are happy. I have many websites hosted here from small business to corporate level and have dealt with many hosting companies in the industry and eBoundHost.com is by far the BEST hosting provider there is. Great prices, great service, great hosting packages, and a killer reseller program! THANK YOU AGAIN :)