It’s been quite a while since the last official blog post, specifically almost 6 months. This is in no way due to a slowdown of eBoundHost activity, quite to the contrary, we have been so busy that it’s been difficult to keep up with non-critical things like this blog.
The last 6 months have brought a lot of behind the scenes changes to our team, office, data center, even a refresh of our office computers.
Most importantly we have added some fresh new faces to our customer support team. Of course, the term “fresh” is relative, since our team members are industry veterans (if you can say that for a 10 year industry). Those of you who have the pleasure to work with our support team will notice some new names on your support tickets, be sure to put them through their paces! No need to go easy on them just because they are new.
Our data center has been expanded in order to accommodate projected growth. This has involved new rackspace, more bandwidth and more electrical power. Since even the smallest changes to the data center can lead to unexpected consequences, we try to plan ahead as far as reasonable and make incremental changes. The latest update should take us through the middle of 2011 without any more major upgrades.
And finally, we are in the midst of a office move. We outgrew the previous office of 7 years and have moved up to a beautiful new office with large windows. It may be strange to mention that this office has large windows, but you would be surprised at how many potential offices we turned down due to the lack of sunlight. We might be computer people, but aesthetics and comfort of the office environment are paramount. We spend more time working than any other activity, even sleeping takes less time during the week, so the office environment has to be comfortable.
That’s it for now, lots of other things going on that we can’t get into just yet, but a few major changes are in the pipeline. Stay tuned!
From using your hosting services for dozens of web clients and appreciating your wonderful customer service (all the while enjoying spending my meaty affiliate checks), I look forward to growing with you and watching you evolve surely and steadily into a powerhouse of a force to be reckoned with for your competitors. In an overcrowded abyss of hosting providers it is an absolute MUST to stand out above the crowd if you want to claim your stake and play with the big boys. Period. All I can say is this...Look Out World - GAME ON!!!
I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.
Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.
I came to eBoundHost after a very bad experience with a so called "big boy" - you know one of those places you are only a number. I have been a satisfied customer for more than 4 years now. The support is second to none.
Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.
We at Alico have 4 domain names which we started subscribing at eBoundHost since more than 4 years. In brief they are the best webhosting provider with a sexy Control Panel and perfect fast response support.
eBoundHost.com has the best customer service in ANY industry. Their support staff answers phone calls and emails immediately and they have time and time again gone over and above their responsibilities to make sure I am taken care of and that my clients are happy. I have many websites hosted here from small business to corporate level and have dealt with many hosting companies in the industry and eBoundHost.com is by far the BEST hosting provider there is. Great prices, great service, great hosting packages, and a killer reseller program! THANK YOU AGAIN :)
I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.
eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.
I have worked with many hosting companies over the course of my years in the website building and design business. I can say with certainty that eBoundHost.com is among the elite companies. I would and have recommended them to anyone.
Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with friendly, courteous and professional.
I was just looking over our emails and adding up how much time you guys have taken to get me squared away with my new eboundhost account. I can't tell you what a relief it is to have fast, dependable hosting and the kind of immediate support I've gotten from you, after having struggled with a sub-standard host for years. eboundhost has, in the short time I've been with you, already saved me hundreds of dollars of billable time. My thanks.
Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.
I'm Stan Bogdashin, a customer of your hosting company for the past 2 years. Our company provides web design, development and Search Engine Optimization (SEO) services. Want to thank you for helping us by providing great hosting seamless support - this is why I continue to recommend you and don't use anyone else for hosting!
Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!