(888) 554-9990

Get Better Hosting
 
1 Comment

Denial of Service: 07/31/2013

This afternoon we experienced a massive distributed denial of service attack against the eBoundHost network.

Although we have been working to mitigate a DDoS starting at Noon CST (GMT -6) without customer impact, the attack escalated and began to impact customers at 1 PM CST. The attack was fully resolved at 1:52 PM CST.

Typically these events are handled seamlessly in the background without impacting our end users. However, the scale of this event was unprecedented and the skill of the attackers was considerable. Our network engineers were able to resolve this problem and have the impacted network segments back online within 55 minutes.

As always, we will use this incident as a learning opportunity to see how to adapt to the evolving attack vectors and protect our customers from downtime in the future.

If you have questions about any aspects of this attack, please reach out to our support team. We are here for you.

Regards,

Artur
eBoundHost

Andrei Chernyshev | 2013/08/02

think justhost severs are being attacked today.

Respond

Write a Comment




Reliability and customer service that is rare and refreshing. We have been using eBoundHost for several years and unlike many companies who's service wanes over the years, the staff at eBound has consistently delivered top notch performance. Bravo!

Don Bailey

Great customer service. After looking around for a while we signed up with eBoundHost. And I can assure you that we made right decision. Customer service is so good that I don't have words to explain. I would recommend this service to everyone.

Keval

eBoundHost.com has the best customer service in ANY industry. Their support staff answers phone calls and emails immediately and they have time and time again gone over and above their responsibilities to make sure I am taken care of and that my clients are happy. I have many websites hosted here from small business to corporate level and have dealt with many hosting companies in the industry and eBoundHost.com is by far the BEST hosting provider there is. Great prices, great service, great hosting packages, and a killer reseller program! THANK YOU AGAIN :)

Shannon

From using your hosting services for dozens of web clients and appreciating your wonderful customer service (all the while enjoying spending my meaty affiliate checks), I look forward to growing with you and watching you evolve surely and steadily into a powerhouse of a force to be reckoned with for your competitors. In an overcrowded abyss of hosting providers it is an absolute MUST to stand out above the crowd if you want to claim your stake and play with the big boys. Period. All I can say is this...Look Out World - GAME ON!!!

S. Gino

Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with friendly, courteous and professional.

Steve Berry

I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.

Shannon I

I have been a customer since December of 2001, and the service has been nothing less than excellent. I would recommend eBoundHost highly.

Jason Maggard

1) Their technical support people are always available to help with questions. 2)Server and network speed excellent. 3)Everything works great. 4)I highly recommend them!!!Thank you.

Jindrich Radic

GREAT customer service and tech support, with professional, yet personable service.

J. Bitner

No better web host on the market! Support is second to none.

Roger Hamilton

Excellent response to questions and issues. Fabulous uptimes. Personable tech support.

Lisa Cowan

SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.

EG Pursley

eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.

Paul

We at Alico have 4 domain names which we started subscribing at eBoundHost since more than 4 years. In brief they are the best webhosting provider with a sexy Control Panel and perfect fast response support.

Ahmed Hussein
AlicoUAE

There is not a place on this Planet that you can get better service, support or hosting!

Pat

Every time I call with a problem or question, Everyone, especially Denis has always stepped up to the occasion. As usual he solved yet another problem I had. You have a superlative customer service. It doesn't get any better. Keep it up guys.

Jason M

Every time I have contacted my host provider. They have responded with speed, courtesy and accuracy they are professional and a joy to work with.

P. LaGambina

eBoundHost is really the best hosting service in today's marketplace. Fast and efficient customer service with excellent IT knowledge. Good price and many bundled extra options. Highly recommended!

Goran Paunovic
Artversion Creative Agency

EXCELLENT across the board, super quick reply to questions (about 15-30min). Outstanding! Loads of features, excellent price! Loads of space and bandwidth!

Beau B.

eBoundHost is the best. I have dealt with many hosting providers over the last 10 years. eBoundHost surpasses them all. Absolutely the highest level of quality service anywhere. Do yourself a big favor and sign on with eBoundHost.

Dave "Infodave" Beightol

Find the right cloud VPS Size for your website

Smaller websites with less traffic

Multiple websites or large traffic-intensive websites

1
CPUs
1.5
GB RAM
50
GB Storage
2
TB Transfer

$25/month

Get Started

30 day money back

cPanel™ Included!

2
CPUs
3
GB RAM
100
GB Storage
3
TB Transfer

$40/month

Get Started

30 day money back

cPanel™ Included!

4
CPUs
5
GB RAM
200
GB Storage
5
TB Transfer

$50/month

Get Started

30 day money back

cPanel™ Included!

6
CPUs
7
GB RAM
450
GB Storage
7
TB Transfer

$65/month

Get Started

30 day money back

cPanel™ Included!

8
CPUs
9
GB RAM
600
GB Storage
10
TB Transfer

$99/month

Get Started

30 day money back

cPanel™ Included!

10
CPUs
10
GB RAM
1000
GB Storage
12
TB Transfer

$125/month

Get Started

30 day money back